Legal Terms
Privacy Policy
If you do not understand anything contained within this Privacy Policy or you have any questions, please
contact:
The Data Protection Officer
167-169 Great Portland Street, London. W1W 5PF
Email: info@thevault-intelligence.com
Last Updated: 5th February 2024
Introduction
This Privacy Policy explains in detail the types of personal data we may collect from you when you interact
with us. It also explains how we store and handle your data and how we protect it. We’ve included
considerable information on this Privacy Policy, as we think it’s important that you’re fully
aware of your rights. This includes how The Vault Intelligence Limited uses your data.
We hope the following sections will pre-empt any questions that you may have. However, if you require any
further information, please contact us.
Likely, we’ll occasionally need to update this Privacy Policy. We’ll notify you about any
significant changes, but you’re welcome to come back and refer to it regularly.
Explaining The Legal Base That We Rely On
The law on data protection sets out several different reasons why a company may collect and process your
data, including:
CONSENT
In specific situations, we can collect and process your data with your consent. For example, when you send
us a request using the contact form on our website. We’ll always make it clear to you which personal
data we’re collecting about a particular service.
LEGAL COMPLIANCE
We may need to collect and process your data if the law requires us to do so. For example, forwarding
personal data to a regulator or law enforcement body regarding investigations of fraudulent or criminal
activity.
LEGITIMATE INTEREST
In specific situations, we require your data to pursue our legitimate interests in a way that might
reasonably be expected and as a part of running our business. This doesn’t materially impact your
rights, freedom, or interests.
For example, we may contact you to advise you of any developments that are likely to benefit you.
When Do We Collect Your Data?
- Whenever you visit our website.
- When you use the contact form on the website.
- When you create an account on our website.
- Whenever you instruct our services.
What Personal Data Do We Collect?
- Your name and contact details.
- Data collected during the account creation process, such as name, email address, password and any other
necessary information.
- Details of your enquiry.
- Details of your interactions with us through telephone, email or in writing.
- Information gathered by the use of cookies in your web browser.
How We Use Your Data
We want to give you the best possible user experience. One way to achieve this is by understanding exactly
who you are and combining this with the data we hold about you. This ensures we can personalise your user
experience, facilitate transactions and/or communicate with you.
The data privacy law allows this as part of our legitimate interest in understanding our users and
providing you with the highest levels of service.
Remember, if you choose not to share your data with us, or refuse certain contact permissions, we might not
be able to provide you with some of the services that you’ve asked for.
For example, if you ask us to delete your records before the completion of your enquiry, this will prevent
us from reaching a satisfactory outcome.
Data Processing in Connection with Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the
responsible body for the data processing that occurs via this website has their basis outside of the
European Economic area and Switzerland, then the associated Google Analytics data processing is carried out
by Google LLC. Google Ireland Limited and Google LLC. will hereinafter be referred to as
“Google”.
Google Analytics uses “cookies”, which are text files saved on the site visitor’s
computer, to help the website analyse their use of the site. The information generated by the cookie
(including the truncated IP address) about the use of the website will normally be transmitted to and stored
by Google.
Google Analytics is used exclusively with the extension "_anonymizeIp ()" on this website. This
extension ensures an anonymization of the IP address by truncation and excludes a direct personal reference.
Via this extension, Google truncates the site visitor’s IP address within member states of the
European Union or other parties to the Agreement on the European Economic Area. Only in exceptional
situations will the site visitor’s full IP address be transmitted to Google servers in the United
States and truncated there. The IP address that is provided by the site visitor’s browser in using
Google Analytics will not be merged by Google with other data from Google.
On behalf of the site operator, Google will use the information collected to evaluate the use of the
website, to compile reports on website activity and to provide other website and internet-related services
to the site operator (Art. 6 (1)( f) GDPR). The legitimate interest in data processing lies in the
optimization of this website, the analysis of the use of the website and the adaptation of the content. The
interests of the users are adequately protected by the pseudonymization of their data.
Google LLC. offers a guarantee to maintain an adequate level of data protection based on European standard
contractual clauses. The data sent and linked to the Google Analytics cookies, e.g. user IDs or advertising
IDs will be automatically deleted after 50 months. The deletion of data whose retention period has been
reached is carried out automatically once a month.
The website visitor may refuse the use of cookies by selecting the appropriate settings in their browser.
The website visitor can also prevent Google from collecting information (including their IP address) via
cookies and processing this information by downloading this browser plugin and installing it: http://tools.google.com/dlpage/gaoptout
The website visitor can prevent data collection via Google Analytics on this website by clicking here. An
"Opt-out Cookie" shall then be applied which shall prevent any future collection of the site
visitor’s data when visiting this website.
Further information concerning data processing and use by Google, the settings and deactivation
possibilities can be found in the Google Privacy Policy (https://policies.google.com/privacy) as well as in the Google Ads Settings (https://adssettings.google.com/authenticated).
reCAPTCHA
We use the reCAPTCHA service provided by Google LLC (Google) to protect your submissions via internet
submission forms on this site. This plugin checks if you are a person in order to prevent certain website
functions from being (ab)used by spam bots (particularly comments). This plugin query includes the sending
of the IP address and possibly other data required by Google for the Google reCAPTCHA service. For this
purpose, your input will be communicated to and used by Google. However, your IP address is previously
truncated by Google within member states of the European Union or in other states which are party to the
agreement on the European Economic Area and is, as such, anonymized. Only in exceptional cases is a full IP
address transmitted to a Google server in the United States and truncated there. On behalf of the operator
of this website, Google will use this information to evaluate your use of this service. The IP address
provided by reCaptcha from your browser shall not be merged with any other data from Google.
This data collection is subject to the data protection regulations of Google (Google Inc.). For more
information about Google's privacy policy, please visit: https://policies.google.com/privacy?hl=en
By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and
for the purposes set out above.
Social Media
We maintain publicly accessible profiles on various social media platforms such as WhatsApp, Facebook, X,
Instagram and LinkedIn.
Above and beyond the processing of personal data specified here, we do not have any influence on the
processing of personal data in connection with your use of our social media pages. This applies, in
particular, to the use of interactive features, such as “comment”, “share” and
“like”.
Depending on the platform provider, it may be that other processes are performed by social media platform
operators. For details, please refer to the terms of use and privacy policies of the respective social media
platforms.
Data Sharing
From time to time we outsource certain business functions, such as website maintenance services and
specialist IT providers. All our outsourced providers are professionals in their fields and have strict data
processing procedures and non-disclosure agreements in place.
Data Retention
Once an enquiry is concluded, we retain your records for a period of no longer than six years. We do this in
case your information is required for any reason, following the completion of your enquiry.
During the time that we hold your records, we may contact you on a ‘legitimate interest’ basis
if new developments occur that are likely to affect you. Particularly if the information we are providing to
you will be of benefit.
Personal information to third parties may be disclosed if we sell all, or a section, of our business and/or
assets to a third party.
How We Protect and Store Your Data
We know how much data security matters to all our clients. With this in mind, we treat your data with the
utmost care and take all appropriate steps to protect it.
We securely store your digital data using cloud systems. Hard copy/paper documents are stored securely in a
locked facility on our premises.
We retain your data for a maximum period of six years. We do this in case your information is required for
any reason, following the completion of your enquiry.
Once this period has expired, we permanently delete your digital data from our cloud storage systems,
including overwriting any backup storage. We often seek specialist IT advice regarding secure document
deletion, when required. We securely destroy all hard copy/paper documents by shredding them.
What Are Your Rights Over Your Data?
Here’s an overview of your different rights. You have the right to request:
- Access to the personal data we hold about you, free of charge in most cases.
- The correction of your data when it’s incorrect, out of date or incomplete.
- That we stop using your data.
- That we stop any consent-based processing of your data after you withdraw that consent.
- You can contact us to request to exercise these rights at any time.
If we choose not to action your request, we’ll explain the reasons for our refusal.
Your Right To Withdraw Consent
Whenever you have given us your consent to use your data, you have the right to change your mind at any time
and withdraw your consent. This can be withdrawn by simply contacting us and letting us know.
Where We Rely On Our Legitimate Interest
In cases where we are processing your data based on our legitimate interests, you can ask us to stop for
reasons connected to your situation. We’ll adhere to this unless there is an alternative legal basis
for us to continue processing your data, such as under contract.
Direct Marketing
You have the right to discontinue the use of your data for direct marketing activity through all channels,
or selected channels. We will always comply with your request. Simply contact us to opt out or amend your
marketing preferences.
Any Questions?
We hope this privacy notice has helped set out the way we handle your data and your rights to control it.
If you have any questions, please contact our Data Protection Officer using the contact details at the top
of this page.
In the unlikely event that your query is not resolved satisfactorily, you have the right to complain to the
Information Commissioner’s Office by telephone: 0303 123 1113 or via email at https://ico.org.uk/global/contact-us/email/ or the Information Commissioner’s
Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England, UK.
We are registered with the Information Commissioners (ICO) and our registration number is: ZB649504
Cookie Policy
Last Updated: 5th February 2024
Introduction
This Cookie Policy explains how The Vault Intelligence Ltd., (“we” or “us” or
“our”) may use cookies, web beacons, tracking pixels, and other tracking technologies when you
visit our website: https://www.thevault-intelligence.com/
This includes any other media form, media channel, mobile website, or mobile application related or
connected thereto (collectively, the “website”) to help customise our website and improve your
experience.
We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert
you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or
modifications will be effective immediately upon posting the updated Cookie Policy on our website, and you
waive the right to receive specific notice of each such change or modification.
You are encouraged to periodically review this Cookie Policy to stay informed of updates.
You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the
changes in any revised Cookie Policy by your continued use of the website after the date such revised Cookie
Policy is posted.
Use of Cookies
Cookies help us to understand how our website is being used and improve your user experience.
A “cookie” is a string of information that assigns you a unique identifier that we store on your
computer. Your browser then provides that unique identifier to use each time you submit a query
to our website. We use cookies on our website to, among other things:
- Keep track of the services you have used.
- Record registration information.
- Record your user preferences.
- Keep you logged into the website.
- Facilitate purchase procedures.
- Track the pages you visit.
Types of Cookies
The following types of cookies may be used when you visit our website:
ADVERTISING COOKIES
Advertising cookies are placed on your computer by advertisers and ad servers to display advertisements
that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather
information about your visits to the Site and other websites, alternate the ads sent to a specific computer
and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not
gather any personal information about you.
ANALYTICS COOKIES
Analytics cookies monitor how users reach our website and how they interact with and move around once on
our website. These cookies let us know what features on the website are working the best and what features
on the website can be improved.
OUR COOKIES
Our cookies are “first-party cookies” and can be either permanent or temporary. These are
necessary cookies, without which the website won’t work properly or be able to provide certain
features and functionalities. Some of these may be manually disabled in your browser but may affect the
functionality of the website.
PERSONALISATION COOKIES
Personalisation cookies are used to recognise repeat visitors to our website. We use these cookies to
record your browsing history, the pages you have visited, and your settings and preferences each time you
visit our website.
SECURITY COOKIES
Security cookies help identify and prevent security risks. We use these cookies to authenticate users and
protect user data from unauthorised parties.
SITE MANAGEMENT COOKIES
Site management cookies are used to maintain your identity or session on our website so that you are not
logged off unexpectedly and any information you enter is retained from page to page. These cookies cannot be
turned off individually, but you can disable all cookies in your browser.
THIRD-PARTY COOKIES
Third-party cookies may be placed on your computer when you visit the website via companies that run
certain services that we offer. These cookies allow third parties to gather and track certain information
about you. These cookies can be manually disabled in your browser.
CONTROL OF COOKIES
Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your
browser’s settings. Please be aware that such action could affect the availability and functionality
of our website.
For more information on how to control cookies, check your browser or device’s settings for how you
can control or reject cookies.
In addition, you may opt out of some third-party cookies through the Network Advertising Initiative’s
Opt-Out Tool.
Other Tracking Technologies
In addition to cookies, we may use web beacons, pixel tags and other tracking technologies on the website to
help customise our website and improve your experience. A “web beacon” or “pixel
tag” is a tiny object or image embedded in a web page or email. They are used to track the number of
users who have visited particular pages, or viewed emails and they obtain other statistical data. They
collect only a limited set of data, such as a cookie number, time and date of the page, email view and a
description of the page or email on which they reside. Web beacons and pixel tags cannot be declined.
However, you can limit their use by controlling the cookies that interact with them.
Privacy Policy
For more information about how we use information collected by cookies and other tracking technologies,
please refer to our Privacy Policy. By using our website, you agree to
be bound by this Cookie Policy and our Privacy Policy.
Contact Us
If you have any questions or comments about this Cookie Policy, please contact us at:
167-169 Great Portland Street, London. W1W 5PF.
Email: info@thevault-intelligence.com
